Frequently Asked Questions

  • Where is the hotel located?

It’s located under the Platamonas Castle. In front of the sea.

  • Are there any transportation means?

Yes, there are Taxies, Train (4 km), Bus (500m), Transportation Service with charge (private limo)

  • Are pet animals allowed?

Yes. Maximum 6 kilos.

  • What are the payment gateways?

In cash / Visa / American Express / MasterCard / Union Pay / Diners Club / Discover

  • What is the cancel policy for bookings?

No refundable charging. Charging of all the amount at booking. 14 days before a payment in advance is taken, and after that the other 50% of the total amount of booking. In case of not showing we charge the whole amount of the booking.

  • Are the rooms soundproof?

Yes, they are.

  • Does the hotel have elevator?

Yes, there are 2 of them.

  • Which flavors does your restaurant have available?

Mediterranean cuisine.

  • Are there other activities we could do?

Water cycling, hiking, waters ports, gym, cycling, hiking, scuba diving. (All extra charged)

  • What are the working hours of the reception?

From 14:00 to 00:00 (2:00pm – 12:00.am.)

  • What is extra charged?

Your transportation and your phone calls.

  • Which are the quiet hours?

From 14:00  until 17:00 and from 22:00 until 08:30 (2:00pm – 5:00pm & 10:00pm – 8:30am)

  • Is there any age limit on your hotel?

No age limit.